Customer Success Stories: Real-Life Examples of ADT Saving the Day
Meta Description: ADT’s home security system can be crucial in protecting you, your family, and your home. Read about some of the real-life examples of when ADT’s home security system saved the day for its users!
Table of Contents:
· ADT’s Professional Monitoring Service is the Best’
· ADT’s Fire Alarm Saved My Grandma’
· ADT’s Window Sensors Saved Us from a Burglary’
· Final Thoughts
Home security systems are very common in houses nowadays. This is because having a home security system installed at your place is a proactive way of protecting it from break-ins, burglaries, and other property crimes.
ADT Home Security is one of the leading companies when it comes to home security equipment and services in the United States. ADT’s equipment is top-notch and its services are of the highest tier. This can be deduced from the reviews customers provide for the company. In this article, let’s take a look at some of the real-life examples where ADT’s home security system proves to be crucial in keeping a person, their family, or their property safe.
‘ADT’s Professional Monitoring Service is the Best’
Paul Hemerson is a resident of Chicago, Illinois, and has the ADT Complete security system installed at his home. 2 months back, Paul was on vacation with his family in Europe when he received a notification on his phone that his motion detectors had detected movement in his backyard. Paul hastily turned the live video feed from his outdoor surveillance cameras to find two people attempting to break into his home.
Paul immediately contacted ADT’s customer service to inform him about this incident. However, by the time he got in touch with ADT’s customer service team, a team of police officers had already arrived at the scene. Although the two people fled before the police arrived, the operation to search for them continued.
ADT’s customer service team alerted the relevant authorities regarding this incident even before Paul informed the customer service agent of it. This is because ADT’s professional monitoring services that keep an eye on your security cameras around the clock!
‘ADT’s Fire Alarm Saved My Grandma’
Claire Jones is a digital marketing professional who has ADT’s Smart home security system installed at her home. Claire works as a digital marketing executive at a reputable marketing firm. On the 15th of August, Claire was at work when a notification on her phone popped up regarding a fire at her house.
Claire lives at her house with her grandmother and her pet dog only. Her grandmother, at the time of the incident, had recently recovered from a prolonged illness and was wheelchair-bound. Claire got extremely worried and immediately called the fire department to reach her home. To her delight, the fire department informed Claire that a team had already been dispatched to her location because they were alerted by the fire alarm as well.
The fire team reached Claire’s house on time, rescued her grandmother and her dog, and minimized fire damage at her house.
‘ADT’s Window Sensors Saved Us from a Burglary’
James Alder is a senior citizen who resides in Fort Lauderdale, Florida. He has retired and spends most of his time at home with his wife. On 22nd March of last year, James woke up to an alarm in the middle of the night. Despite being a senior citizen, James got up to check why the alarm was triggered but failed to know the reason behind it.
In a matter of minutes, police authorities reached James’s place. After having a conversation with James, the police viewed camera footage and searched James’ house to check why the alarm was triggered. After a thorough investigation, the police found that someone attempted to break into James’s house from the attic’s window.
The criminal tried avoiding the security cameras, but certain angles provided footage that led the police to the attic’s window, which had magnetic window sensors that trigger an alarm when it’s armed and gets separated. Upon the alarm going off, the criminal fled the scene of the crime and the police continued their search for him.
Final Thoughts
These are some of the real-life examples of ADT’s home security system being extremely useful and helping people keep their homes safe at all times. If you don’t have a home security system at home, make sure you get one installed from ADT today. For further details, reach out to the ADT customer service team now.